Developing our draft estates strategy (2016-2026) with our patients and the public
With more people moving into the borough we want to do everything we can to ensure that we provide the right facilities to meet the demand for high quality health services, and where possible, bring these closer to the community.
Our ambition is to develop quality environments that will help to improve patient experience and access for our community.
To achieve this, we need an estates strategy that will enable us to meet the challenges ahead. You can read the full strategy or read the executive summary by using the links in the download box.
To help us get this strategy right, we have been actively engaging with patients and the community since July 2015.
To make sure we talked to as many people as possible, we have held a number of engagement events, including:
- a drop-in session at the Mayor’s Newham Show where our primary care team talked to local people about our plans
- a feedback workshop led by Patient Participation Group members, attended by our Chief Officer, author of the strategy, and the Associate Director of Primary Care Commissioning
- a lively Question and Answer debate that was well attended by residents as well as providers of NHS services
The feedback that we received from these events indicated the community want us to improve our existing estates offer.
Here is some of the feedback that we’ve received, reflecting the key issues that local people want us to reflect on:
- “More ‘super clinics’ – spread out across the borough, offering more shared services”
- “If clinically appropriate, rather than wait weeks to see a GP, use pharmacists”
- “How can spaces be used as information hubs to improve health and wellbeing in more holistic ways?”
- “Accessiblity via public transport - ideally buses”
- “Clinics should include other healthcare facilities as part of the service as well as GP practices – such as X-rays, phlebotomy services, foot health, physio, midwife clinics, some hospital based services such as ENT, gynaecology, ophthalmology as well as health and wellbeing classes e.g. zumba, yoga, pilates”
- “Technology – use this more in order to improve access e.g. virtual consultations on Skype or other platforms”
As a result of this feedback from local people, we have looked at how we can include the following suggestions into the strategy:
- Premises located near good public transport links
- Consideration for supporting those with special physical needs, e.g. changing facilities, wheelchair access to all areas
- Ensuring facilities meet high standards of energy conservation
- Facilities address the telephone services to improve access, self-help where appropriate
- Aiming to offer a one-stop service for care closer to home
Newham’s key estates facts:
- Estimated population growth in Newham over the next 15 years is likely to be in excess of 50,000 new residents, in six key wards
- Over 60 GP premises, with 21 being single handed practitioners, many providing primary medical services from converted houses with very limited opportunity to expand
- NHS England recommends 700m2 for facilities for a list of 10,000 patients – 36 Newham practices fall below this size