How the CCG uses patient information

Who we are and what we do

NHS Newham Clinical Commissioning Group (CCG) is a clinically-led organisation that was created in April 2013. NHS Newham CCG is a membership organisation where the 51 GP Practices are its members.

NHS Newham CCG is responsible for planning and commissioning a range of health services, including hospital services, community services, mental health services and primary medical services for Newham residents and visitors to the borough. NHS Newham CCG aims to work in partnership with local stakeholders to commission the delivery of high quality services which meet the needs of its local population. Commissioning health care services is an ongoing process, and NHS Newham CCG must constantly respond and adapt to changing local circumstances. Through effective commissioning, NHS Newham CCG aims to achieve the best possible health outcomes for the local population, by assessing local needs, decide priorities, developing strategies, and then commissioning services on behalf of the population from health providers that meet these identified needs.

Why we collect information about you

As an NHS organisation, NHS Newham CCG operates at a number of different levels in regards to processing of personal data. There are a number of legal reasons why we need to collect and use your personal information.

Generally we collect and use personal information where:

  • it is necessary to perform our statutory duties
  • it is necessary to protect someone in an emergency
  • it is required by law
  • it is necessary for employment purposes
  • it is necessary to deliver health or social care services
  • you have made your information publicly available
  • it is necessary for legal cases
  • it is necessary to protect public health
  • it is necessary for archiving, research or statistical purposes
  • you, or your local representative, have given consent
  • you have entered into a contract with us

For commissioning purposes, in order to help us to model and plan services to best meet local health needs, NHS Newham CCG has to understand the health, social and general wellbeing issues that our local population are facing.

In carrying out some of these roles we may collect information about you which helps us respond to your queries, or secure specialist services. We may hold information about you in paper form and/or electronically.

These uses of personal information are in line with the purposes outlined in our registration with the Information Commissioners Office, and the reference number is ZA005650.

Under the GDPR data subjects have the following rights 

  • the right to be informed;
  • the right of access;
  • the right to accuracy and making changes (rectification);
  • the right to erasure;
  • the right to restrict processing;
  • the right to data portability;
  • the right to object; and
  • the right not to be subject to automated decision-making including profiling 

Not all rights will apply depending on the lawful basis chosen by the CCG for that processing. Most of the CCG processing is covered by the public task. 

Contacting us about your information

If you have any questions or concerns regarding the information we hold on you, the use of your information or would like to discuss accessing your information, please contact the CCG’s Data Protection Officer at:

Data Protection Officer
NHS Newham CCG
4th Floor, Unex Tower
5 Station Street
London E15 1DU 

If you wish to raise a complaint or make an appeal to an independent body, you may do so by contacting the Information Commissioner's Office in writing to the following address:

Information Commissioners Office
Wycliffe House
Water Lane
Cheshire SK9 5AF

Enquiry Line: 01625 545700

Further Information

If you would like to know more about how NHS Newham CCG uses your information please use the Contact Us section of our website or contact the Data Protection Officer directly. The full CCG Privacy Note can be downloaded on the right hand side of this webpage.