How the safe haven works

As outlined in the video below the CCG needs to determine what services are most needed in our borough, the CCG has to understand what health issues local people are facing and what services they might benefit from, either now or in the future. In addition to taking the views of clinicians, patients and the public the most reliable way to do that is to gather information from health records held, not just by GPs, but by any other health care providers you see and analyse it.

The information is gathered and held securely in what is called a ‘safe haven’. There are strict rules around who can see that information and what it can be used for. The CCG uses the local safe haven within the North and East London CSU which has been accredited by the Health and Social Care Information Centre.

At the safe haven, identifying information such as the following is deleted:

  • name
  • data of birth (replaced with year of birth)
  • postcode (replaced with standard area called Lower super Output area)

Your NHS number, GP practice and treatment details is kept so that all information from each service a person is using can be linked together. This is useful for us as it gives us a fuller picture of the health of our people and the services required.

The CCG have safeguards to prevent staff from identifying individuals from the data we receive. We then study the information and use it to provide and improve health services. For instance, the information we receive might show us that a lot of people in our borough are suffering from depression or dementia. We may therefore decide to buy extra services to improve early diagnosis or more psychological services or community clinics. This date also enables us to target patients who may benefit from additional preventive care.

Watch the video

Further Information

If you would like to know more about how Newham CCG uses your information please use the Contact Us section of our website.