19 March 2018
People in Newham are being encouraged to ‘know where to go’ for healthcare in case they are taken ill or injured over the Easter bank holiday weekend.
The Easter period is a busy time of year for local GP practices and hospitals. To ensure everyone can receive the care and treatment they need, it is important to remember there are a number of ways to get advice and support from the NHS locally.
Dr Prakash Chandra, a local GP and chair of NHS Newham Clinical Commissioning Group, said: “With the bank holiday weekend approaching, being well prepared is essential. This includes making sure you know where to go for NHS care as there are a number of options locally.
“Choosing the right service ensures that you receive treatment you need in the right place at the right time – allowing our urgent care teams to focus on those who really need them.
“As well as being a valuable source of advice and offering over-the-counter medicines, pharmacies can also provide repeat prescriptions – but please be aware that the NHS receives many requests for these during this period.
“Ordering your repeat prescriptions well in advance will ensure you are well prepared for the four-day Easter bank holiday weekend. If you have elderly relatives or neighbours, you can assist them by asking if they need help collecting their medications.”
Over the Easter period, people in Newham have a number of healthcare options:
- Visit a pharmacy – Many common illnesses such as coughs or colds can be best and most easily treated by visiting your local pharmacy where you can seek help having to make an appointment. Your pharmacist can offer advice on how to look after yourself at home with rest and over-the-counter treatments. There are a number of pharmacies open in Newham over the weekend including bank holiday Monday. A full list is available on the Newham CCG website
- Call NHS 111 – If you need medical help fast, but your condition is not life threatening, you can call NHS 111. Available 24 hours a day, seven days a week, the number is free to call and is staffed by trained advisors and experienced clinicians.
- Book an appointment with a GP – If you need to see a GP on Friday 30, Saturday 31 March, Sunday 1 or Monday 2 April, you can make an appointment between 8am and 8pm. Appointments must be booked in advance by calling 020 7540 9949.
- Call the Newham GP out-of-hours service – If you want advice or are unsure where to go for treatment, you can call the Newham out of hours GP cooperative service on 020 7511 8880. You will be given advice and directed to the right place to get the medical care you need as quickly as possible.
- Mental health support – If you need help over Easter with an ongoing issue such as anxiety, feeling low, phobias, anger, extreme shyness or relationship issues, contact the Newham Talking Therapies Service on 0208 475 8080 or visit its website. If you are known to mental health services and feel you are deteriorating, contact the team and your named health worker who will be able to help you. If it is out of office hours, call 020 7540 6782.
- Call 999 – If there is a medical emergency or if someone you know has a life-threatening illness or injury, call 999 or visit A&E. Please remember that A&E should only be used for genuine life-threatening emergencies
For more advice to help you and your family stay well this winter, visit www.nhs.uk/staywell