No need to sit in hospital waiting rooms to see a doctor this winter


No need to sit in hospital waiting rooms to see a doctor this winter

People who need to see a GP in Newham can book appointments on weekday evenings, weekends and bank holidays, including Christmas day, this winter.

The NHS in Newham is working with patients to offer a service that works for them, when they need it. There is no need to sit around in hospital waiting rooms for hours or wait weeks for appointments for non-urgent issues. You can get help, support and advice 24 hours a day from your GP surgery or NHS 111 – by phone or online – in an easy, instant way.

GP appointments are now available every weekday evening from 6.30pm to 10pm, and from 8am to 8pm on Saturdays, Sundays and bank holidays. These can be booked by calling your own GP practice as usual during working hours or by calling NHS 111 at other times.

If you need medical help fast and your surgery is closed, you can call the NHS 111 Clinical Assessment service on 1 1 1 at any time of day or night, or visit https://111.nhs.uk.

GPs, nurses and pharmacists can provide high-quality assessments, advice and treatment over the phone. They can also book you an appointment with the most appropriate NHS service if you need one, or prescribe medicines over the phone.

It is much better for people whose condition is not urgent to use these instant services to see a GP or another health professional than to visit A&E. By doing this you will have a much better experience and be seen quickly, with no waiting around, while allowing specialist hospital based emergency teams to focus on people who need emergency, life-saving care.

Dr Muhammad Naqvi, a local GP and Chair of NHS Newham Clinical Commissioning Group (CCG), said: “We have evolved our services as people’s lives have changed. Increasingly busy lives mean we have to reflect that in what we offer to our patients and we want people to be able to access urgent help 24 hours a day from their phone or smartphone through NHS 111. At the same time we want our hospitals to focus on life-saving emergencies.

“Having GP appointments later in the evening, and at weekends and bank holidays, makes it easier for people to be seen more quickly and at a time that better suits them, and this even includes being able to see a GP on Christmas day.”